Reviews an important factor for your reputation
Reviews provide a good picture for Google what the quality of your products or services is. It provides Google with an additional piece of context to determine who you are, what you do and how well you do it. It makes sense that Google values this because visitors actually do, which is underscored by a study by Bright Local:
- 97 percent of consumers read online reviews for local businesses, with 12 percent even reading them daily;
- 85 percent of consumers trust online reviews to the same extent as personal recommendations; Positive reviews increase trust in the business for 73 percent of consumers;
- 49 percent of consumers consider a four-star rating the minimum to choose this company;
- 30 percent of consumers see responses (from within the company) to reviews as essential in rating local businesses.
Review management software
Some customers share their satisfaction with a review on Facebook, others with a review on Google. However, most businesses benefit from as many reviews as possible, the platform where they are located is less important. Each industry has its own preferred platforms. Therefore Sherlock offers an integrated (software) solution to easily collect references on external platforms and on your own website. Your customers then see the stars and the number of reviews in the Google results (via structured markup data also called ‘schema markup’). Whether you want 5, 1,000 or 10,000 reviews a month. Request reviews by mail, SMS or in store, Contact Sherlock for more info.
Extensive features such as multi-location management, monitoring of 20 review websites and monitoring of Google My Business Q&As, Twitter monitoring, linking via API, Zapier and webhooks. Ask us about the details.
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